Right to cancel
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item.
In order to exercise your right of withdrawal, you must inform us (Swissmobilia GmbH, Pirnaer Str. 20, 90411 Nuremberg, Germany, kontakt@swissmobilia.de, phone: 00 49 911 148 888 00) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
* Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back).
To:
Swissmobilia GmbH
Pirnaer Str. 20
90411 Nuremberg
Germany
kontakt@swissmobilia.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*) _________________________________
Name of consumer(s) _________________________________
Address of the consumer(s) _________________________________
Signature of consumer(s) (only in case of paper communication) _________________________________
Datum _________________________________
(*) Delete where not applicable.
Deviating return costs regulation for Germany
We bear the direct costs of returning the goods if the return takes place within Germany.
Return labels
Without prejudice to your legal rights, we will provide you with free return labels for your return within Germany. Log in to your customer account and print out the return label. You can drop off the return shipment at a parcel store of the respective provider in Germany.
Cancellation Policy created with the Trusted Shops Legal Texter in cooperation with FÖHLISCH Lawyers.
